Return Policy

1. No Returns

We do not accept returns. Once a school uniform is purchased, all sales are final and no cash refunds are given. The only remedy available is an exchange for a replacement item, subject to the conditions below.

2. Exchange Window

You may request an exchange of a purchased uniform item within 7 days from the date of delivery. Exchange requests after this period will not be accepted.

3. Conditions for Exchange

To be eligible for an exchange, the uniform must meet the following criteria:

• The uniform must be in fresh condition — not worn and not washed.
• All original tags and labels must be intact and attached.
• The item must be free from stains, odors, or damage caused by the customer.
• The item must be in its original packaging.

4. How to Initiate an Exchange

To initiate an exchange, call us at +91-7064169114 between 10 AM – 6 PM, Monday to Saturday. Please keep your Order ID handy when you call.

The exchange is subject to the conditions below — the uniform must be fresh (not worn or washed) with all original tags intact.

5. Exchange Shipping

Shipping the item back to us is the responsibility of the customer unless the item was delivered damaged or defective. We recommend using a trackable shipping service to ensure safe delivery of the returned item.

6. Delivery Charges

Delivery charges are non-refundable. Original delivery fees are not refunded and are not covered as part of an exchange.

7. Exchange Fulfilment

The replacement item will be shipped once the original item is received and inspected. Exchange is subject to stock availability of the requested size or item.

8. Items Not Eligible for Exchange

• Items that have been worn, washed, or altered
• Items without original tags or packaging
• Items requested for exchange after the 7-day window
• Customized or personalized items

9. Contact Us

For exchange-related queries, please reach out to us at +91 7064169114 or visit our Contact Us page.